In BuzzBuilder, you can set up a campaign to tell your Outlook server to automatically remove any contacts who reply to your emails. This way, there's nothing for you to manage. In order for this feature to work, your Outlook/Exchange Administrator must first create an email rule or filter. Here's how:
When creating a campaign, click on the Settings & Notifications button at the top right corner of your screen, and make sure you've turned on the option called "Remove Contacts Who Reply."
Choose Rules > Manage Rules & Alerts from the ribbon or choose the File tab and then choose Manage Rules & Alerts.
In the Rules and Alerts dialog box, on the E-mail Rules tab, choose Manage Rules & Alerts... > New Rule...
In the Rules Wizard, select "Apply rule on messages I receive" and click Next.
Check mark "with specific words in the body" then click "specific words" in Step 2.
Type in the phrase "bbremovecontact" Add, then click Ok.
Click Next > Check mark "Forward it to people or public group"
Click "people or public group" in Step 2 > At the bottom of the window next to "To ->" Type in (company name)@removecontact.com (I.E buzzbuilder@removecontact.com) If you are not sure what your company name in BuzzBuilder is, please contact support.
Click Next > check mark "Except if the subject contains specified words"
Click "Specific words" in Step 2 > Add the word "Office" > Click Ok.
Click Finish, you will now see your new rule in your Rules & Alerts. Your Rule description should be exactly like the one picture below. (except the company name)
